Senior DevOps Engineer

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents.

We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.

About the role

We're seeking an experienced

Senior DevOps Engineer to architect, maintain, and scale our critical infrastructure. You'll be responsible for ensuring system reliability, optimizing performance, and implementing modern deployment strategies that enable our engineering teams to ship with confidence.

This role requires deep technical expertise across AWS, Kubernetes, and modern DevOps tooling, combined with strategic thinking about capacity planning and system evolution.

What you'll do

Architect and scale our AWS and Kubernetes infrastructure to suit our evolving requirements

Build and maintain the Terraform modules the rest of engineering relies on for infrastructure changes

Drive capacity planning and cost management across production systems

Build observability into our services with Honeycomb, Sentry, and CloudWatch so issues surface before they become incidents

Manage CI/CD pipelines in GitHub Actions, shared composite actions, and reusable workflows

Own networking, traffic routing, and security configuration, including load balancing, WAF, and DNS

What we're looking for

7+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering roles

Deep expertise with AWS services, particularly EKS, VPC, S3, and RDS/Aurora, and Well-Architected framework

Extensive experience with Kubernetes internals, cluster administration, and multi-environment management

Strong proficiency writing and maintaining infrastructure as code using Terraform, including module development and state management

Production experience with CNCF projects such as Helm for package management and Karpenter for node provisioning

Proven experience developing and managing CI/CD pipelines in GitHub Actions

Hands-on experience with observability tooling including Honeycomb, Sentry, and AWS CloudWatch

Deep expertise implementing zero-downtime deployment strategies with automated rollbacks

Strong networking fundamentals including TCP/IP, DNS, load balancing, and traffic routing

Experience managing async job processing systems and message queues at scale

Strong scripting and automation skills (Python, Go, Bash, or similar)

Proven track record of capacity planning, performance optimization, and cost management initiatives

Familiarity authoring

AGENTS.md files and DNA scaffolding that encode our conventions and steer AI review bots

Nice to have

Experience designing alerting strategies for production services with on-call runbooks

Proficiency building dashboards and visualizations for real-time service health

Background in database monitoring solutions for RDS Postgres

Experience creating custom metrics and instrumentation for application-specific insights

Hands-on experience with application profiling to identify performance bottlenecks

Experience with Cloudflare WAF including origin shielding and firewall rule management

Familiarity with Okta IdP integration and Single Sign-On (SSO) implementations

Experience designing and implementing RBAC systems across AWS and Kubernetes

Why you'll love working here

Hard, open problems.

Nobody hands you a finished spec. You'll decide what to build with your PM and designer, then own how it performs.

The reach of a unicorn, the headcount of a startup.

We went from $1M to $100M ARR in under four years, with fewer than 200 people. That means more pie than people: scope grows with your impact. Customers like T-Mobile, LinkedIn, HubSpot, New York Life and Northern Trust run on Scribe, so what you own reaches some of the biggest names in business.

Smart is the floor. Kind is the bar.

Low ego, high standards. We compete as a collective and love to see each other win, and One Team, One Dream is one of the most shouted-out values in #values.

Compensation & Location

San Francisco (hybrid, 3 days per week in-office) or

,

Remote based permanently in PST (Pacific Standard Time).

All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

Benefits

Healthcare Coverage

• Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees

Equity

• Ownership in what we're building

401(k)

• through Vestwell

Flex Benefit

• $500/year for home office equipment, productivity tools, learning & development or fitness/wellness

Commuter Benefits

• $100/month for SF based employees

PTO

• Flexible paid time off and company holidays

Parental Leave

• Paid leave to support growing families

Wellness & Family Suppor t – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.